Expenses & Reimbursement

VAE Expense Policy

Effective Date: August 25, 2026
Last Updated: August 25, 2026

VAE users may agree to reasonable expenses directly related to completing a booking. This policy explains when an expense may be reimbursed through VAE and how expense disputes are handled.

Reimbursable Expenses

VAE users may agree to reasonable expenses directly related to completing a booking.

Any reimbursable expense must be clearly disclosed and approved by the affected parties before it is incurred whenever reasonably possible.

Approval & Documentation

For an expense to be reimbursable through VAE:

the expense must be directly related to the booking;

the amount must be agreed upon by the affected parties;

receipts or other reasonable proof of purchase may be required; and

the expense must not be used to add undisclosed fees or generate additional profit outside the agreed booking price.

Routine Business Costs

Routine business costs such as ordinary travel, fuel, vehicle maintenance, standard equipment, or other normal operating expenses should generally be reflected in the Entertainer's or Venue Owner's listed rate unless specifically agreed otherwise before booking.

Customer-Purchased Items

Customers may also choose to purchase or pre-pay required items directly rather than reimburse the Entertainer or Venue Owner.

Expense Disputes & Enforcement

VAE may review booking details, communications, receipts, and other relevant information when resolving an expense dispute.

False, inflated, duplicate, or otherwise improper expense claims may result in payment adjustments, account restrictions, suspension, or deactivation.

This policy supplements VAE's Terms of Service and may be updated from time to time.

Have a question about a booking expense?

Contact VAE Support regarding reimbursable expenses, receipts, disputes, or other marketplace transaction issues.

Contact VAE Support