Accurate Representation
VAE users are responsible for accurately representing the services, capabilities, equipment, and booking requirements associated with their listings.
Entertainers and Venue Owners should only accept bookings they are reasonably qualified and prepared to fulfill.
Booking Requirements
Before confirming a booking, users are responsible for reviewing and agreeing upon important booking details, including:
the services or performance being provided;
the scheduled date, time, and duration;
location and venue requirements;
equipment, power, setup, or space requirements;
any equipment or materials the customer or venue must provide; and
any other material requirements necessary to complete the booking.
Entertainer Responsibilities
Entertainers are responsible for providing the equipment and materials represented as part of their service unless the booking clearly states that specific items will be provided by the customer or venue.
Venue Owner Responsibilities
Venue Owners are responsible for accurately representing the venue, available equipment, amenities, capacity, restrictions, and other material conditions affecting the booking.
Scope Changes
Users may not materially change the agreed scope, requirements, or price of a confirmed booking without the agreement of the affected parties.
Policy Enforcement
If a booking cannot be completed because a user lacked the skills, equipment, permissions, or other requirements they represented themselves as having, VAE may treat the booking as a cancellation and apply applicable refund, cancellation, or account policies.
Repeated misrepresentation or failure to fulfill agreed booking requirements may result in account restrictions, suspension, or deactivation.
This policy supplements VAE's Terms of Service and may be updated from time to time.